2 Use HP Print and Scan Doctor HP Print and Scan Doctor for Windows is an automated tool that automatically diagnoses and resolves printing and scanning problems.

An X indicates the printer has a problem. Fix: HP Printer Failure error There is a problem with the printer or ink system.

An exclamation mark means a test failed and was skipped.

A wrench means a problem was found and fixed.

Scan to computer is currently unavailable.

You can easily download and run HP Print.

An error occurred while communicating with the HP imaging device HP print and Scan Doctor is a free tool provided by HP to diagnose and resolve the printing and scanning issues.

An error occurred communicating with the scanning device.

Can not print or other printing problems.

HP Print and Scan Doctor can help with the following printer issues: When downloading HP Print and Scan Doctor on a computer with Windows Vista or earlier, a message displays directing you to download version 4.9, which is.

If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. Turn your printer/scanner on and click Retry if your printer is not listed.

After downloading and having HP Print and Scan Doctor open, click Start and choose your printer. You can even troubleshoot connectivity errors right from the interface. HP+ printers are ready when you are with improved connectivity utilizing Smart Driver and Print/Scan Doctor technology, more secure with Smart Security. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more.

Hp printer and scan doctor